Guides
Short, practical guides for using Rentova — written against the product as it works today, with real screenshots.
Getting started
Set up your organization, import your existing data, and invite your team, tenants, owners and vendors.
Tenant portal guide
What you can see and do as a tenant: payments, maintenance requests, messages and documents.
Owner portal guide
Statements, distributions and financials — what an owner (or an entity member) sees.
Paying rent
How online rent payments work, and what to expect while your organization has them switched off.
Maintenance requests
Submitting a repair request, adding photos, and tracking status through to completion.
Exporting or deleting your data
How to download a copy of your data, and what happens if you delete an account or an organization.
Setting up two-factor authentication
Turning on 2FA for your staff account, signing in with it, and recovering access if you lose your device.
The mobile app
What the iOS and Android apps can do today for staff, tenants and vendors.
Support
How to reach us from inside the product, or by email.
Can't find what you need? See how to reach support.